Question 1

How fast can I embed DomonkAI on my website?

Accepted Answer

Create a free account, add your website URL or custom instructions, and paste a single async module script snippet into your HTML. Setup takes under 2 minutes.

Question 2

How does DomonkAI learn about my business, products, and services?

Accepted Answer

DomonkAI uses Retrieval-Augmented Generation (RAG) to index your custom text instructions and crawl approved website URLs so responses stay grounded in your real business data.

Question 3

Can the AI chat widget answer visitors in multiple languages?

Accepted Answer

Yes. Even if your documentation is written in one language, the AI assistant automatically detects and replies in each visitor's preferred language.

Question 4

How do you prevent other websites from using my widget token?

Accepted Answer

Every widget enforces strict origin locking (CORS domain whitelisting) so only your approved domains—plus localhost during development—can load and query your widget.

Question 5

Does widget.js slow down page load or hurt Core Web Vitals?

Accepted Answer

No. The widget loads asynchronously as an ES module script, ensuring zero render-blocking impact on First Contentful Paint or Largest Contentful Paint.

Question 6

Can I control the chat widget programmatically with JavaScript or REST API?

Accepted Answer

Yes. Client-side code can call window.DomonkAI methods (open, close, toggle, setMessage, setTheme, setColorLight, setColorDark, setPosition), and Pro/Enterprise accounts can automate widgets via the X-API-TOKEN REST API.

Question 7

Is a credit card required to use the Free Plan?

Accepted Answer

No credit card is required. The Free Plan includes 50 monthly messages, 1 domain, and 2 knowledge bases forever, and new accounts also receive a 30-day unlimited free trial.

Question 8

Can I cancel or downgrade my Pro subscription anytime?

Accepted Answer

Yes. You can cancel anytime from your dashboard billing settings, retaining full Pro access through the end of your current billing period with zero lock-in.