Question 1

How does DomonkAI learn about my business, products, and services?

Accepted Answer

DomonkAI uses Retrieval-Augmented Generation (RAG) to index your custom text instructions and crawl approved website URLs, ensuring accurate, grounded responses.

Question 2

Can the AI chat widget answer visitors in multiple languages?

Accepted Answer

Yes. The AI assistant automatically detects and replies in the visitor's preferred language while drawing knowledge from your indexed resources.

Question 3

What is the Area of Improvement feature?

Accepted Answer

Area of Improvement automatically logs unanswered questions, negative feedback, and edge-case conversations in your dashboard so you can refine your knowledge base.

Question 4

Can I request a custom AI agent skill for my workflow?

Accepted Answer

Yes. You can request new skills directly through the interactive chat widget or collaborate with our team on dedicated private Enterprise skills.